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Gordon and Elaine AshtonOur Holiday
Ms Hang Vo !
We have just returned home after a month away and one of the first things I wanted to do was thank you for the wonderful 8 days you had organised for us.
Everything was better than expected and we will be telling our friends and family to be in touch with you whenever they go to vietnam.
We will be touch for our return visit next year
Thank you again
Gordon and Elaine Ashton
Tatiana LuebkeViet Nam - Southern package tour
Dear Ms Luu Vo,
Just a quick note to thank you so much for your help during our stay in Vietnam. We were extremely surprised by the good quality of the service provided to us in every respect: the friendly guides and drivers, the itinerary suggested and the great meals we were taken to. The boat dinner in Hue was particularly unforgettable!
We loved Vietnam! We really enjoyed our time and we will definitely recommend our friends to contact you if they decide come to Vietnam.
Best regards,
Tatiana Luebke
Daina ValancieneThe tour was above our expectations
We, the group of 6, started our tour in Hanoi on January 3, 2008. We had chosen the authentic Vietnam tour -16 days/15 nights, however, excluded Lao Cai and Sapa because of cold weather there. Instead we prolonged our stay in Nha Trang where the weather forecast promised sunshine and heat. We stayed in 4* hotels and were pleasantly surprised by much higher quality of services in comparison to European 4* hotels. Asia Paradise hotel in Nha Trang, where we had been offered senior deluxe rooms because our 4* hotel was fully booked for those days, was the greatest discovery as we had not seen such excellent 3* accomodation anywhere else.
The tour guides -we had 4 guides in different cities - spoke good English, were always punctual and efficient and provided us with much valuable new information on Vietnamese culture and history. We were fascinated by Halong bay trip - the nature was amazing, the rooms were convenient and the food was varied and delicious. If we had been sure about the weather in Halong bay, we would have stayed on boat 2 nights instead of the one. We found the floating market in Mekong delta- a must to see-very impressive. The war museum made a shocking impression on us. Our flight from Nha Trang to Ho Chi Minh city was delayed because of the weather so the travel agency took the decision to get us there by coach saving us half of the next tour day in Ho Chi Minh city.
We have not seen the tribes in the North, have not been to Dalat and stayed too few days in Ho Chi Minh city this time. We hope to return to Vietnam next year to see these sites. We have previously been to Thailand, south of China, Cambodia, Japan, Hong Kong, Singapore and Malaysia and we make comparisons but the tour to Vietnam has exceeded all the expectations.
In the name of the whole group I would like to thank Mr. Dzung Trinh and Ms Nhu Y for their efforts to organise the best available vacation and we would undoubtedly recommend this travel agency to friends.
Daina Valanciene Lithuania
james fisherSatisfied
My wife and I just completed a 1 month holiday in vietnam.This was our forth visit,tnk travel did all the travel arrangements for all our visit.we were very happy with them.they arranged all our hotels,internal flights,hire cars and train travel.also airport pick up and drop off.everything went like clockwork.we were very happy with there professional service.and the hotels they chose for us were excellent. Well done tnk travel. Jim & Bev Fisher.
Shaun McCreeCambodia Exclusive 5-day tour
Dear Nhu Y,
After our initial misunderstanding over payment (my fault entirely), I would like you to know that the tour went excellently. A friendly & helpful guide in Phnom Penh made our day both pleasant & informative, even if we were rather devastated by the Killing Fields & S21. Although they are hard to take, we think everyone should see them to understand what happened in Kampuchea. Our guide in Siem Reap, Marouan, & his driver were if anything even better and our trips around the Angkor complex were absolutely unforgettable. The Hotel Salina in Siem Reap was good value for money, despite being the cheapest available but we were a little disappointed with the Princess in Phnom Penh where we found the food rather poor & the staff rather disinterested. We recognise this is also the cheapest option but clearly does not match up to the budget hotels we stayed in throughout our 4 weeks in Vietnam. Our only small problem was that the advertisement on your website suggests lunch is provided everyday although, on checking your acknowledgement, it was not listed. Perhaps someone could correct the website.
SelinaTHANK YOU
Special Thanks to Mr Le Hung Kiet from your Dalat Office Words cannot express our heartful THANKS to him Mr Le was very responsible and helpful. Thank you for your Excellence Service I would certainly recommend our friends in Singapore to use TNK Travel if they are going to Vietnam
Carolyn LewisDear Mr Dzung Trinh
I am writing to thank you for organizing our wonderful Mekong Delta tour to Phnom Penh. (Lewis group..Sept 29th/30th/1st Oct.) We very much appreciated our tour guide Mr Pham Van Hai and our driver Duc. Hai's English was very good and we enjoyed all the informative snippets of information he had to share. His knowledge of the areas that we travelled through was extensive and we enjoyed finding out many things about Vietnam We came away with a better understanding of life in Vietnam and life on the Mekong. Hai answered many of our questions and we thoroughly enjoyed his sense of humour. We would all happily recommend Hai as a guide. I wonder if you could let Hai know that we have written to thank him. Kind regards
Andrea MallettThank You
Dear tnk, Your company organised a wonderful trip for ourselves and our friends (Mallett & Crisp families) over christmas and new year 2006/2007. We have some photos and things we would like to pass on to the wonderful guides that showed us around your beautiful country. If we send them to you are you able to pass them on for us? If possible do you have an address for Dat who did such a wonderful job of showing us around Saigon and Mekong Delta. Thank You again for a wonderful trip we have been recomending your company to all of our friends. Andrea Mallett
Paola & RenatoViet Nam package tour
Dear Ms. Luu Vo, we are now back in Italy and we took with us very nice memories of Vietnam. We are very satisfied with the service your agency offered to us during the tour: very good guides, confortable cars, water at our disposal. Just to help you to offer a better service to your future clients and travellers, we wish to submit you our comments for 2 things that could be improved: 1. the Halong Bay cruise with Paloma: they just showed us two of the many attractions of the bay: one cave and Ti Top Island. We expected to see something more, otherwise we could have seen the same things on a daily trip, without spending the night on the boat. 2. Cuu Long Resort in Phu Quoc: the hotel is very old and not well mantained. The service is poor, the food is expensive for the quality offered, the staff hardly understands English. Next time, be sure that your clients are aware of what this resort has to offer. Maybe we would have spent a better time in Mui Ne. Please, don't take this comments as a claim: we are really happy of the overall quality of your package tour and this comments are just to let you know our last feed back. Kind regards Paola & Renato
kete gocedenioThank you for a wonderful experince with my family
Hi Dzung Trinh, As a photographer, I have been travelling South East Asia for 17 years. I have been to vietnam many many times. However this was the highest rating I can ever give to a Vietnam tour operator. I would give a Double A for satifaction index. Worth mentioning is Luc, the tour guide with us to Sapa. Although new in the guide tour business, he really take time to see that we are taken cared of. He eat only when he sees we are well seated. Prompt and courteous, he is always there when needed. The hotel staff in Hanoi are also great. Very courteous and accommodating. I would like to say that the pinnacle of our journey is the surprise New Year's dinner in a cave in Halong bay. We were all taken aback with the setting, live musician, candle light dinner. It is simply magica. The 7 piece acoustic band played really well ( I was a sound engineer in London ) I am glad the tour turned out extremely well because I have hesitant in the beginning as I don't know your company. Definitely I will recommend your company to our friends. Once again, thank you for a wonderful experince with my family. Regards, Kete Go Cedenio
Tour Highlights: Welcome to Hanoi, a city of lakes and the center of Vietnamese culture. The Hanoi stopover tour is designed for those who are on a business or pleasure trip to the charming capital of Vietnam. This specially-tailored package provides an overview of the major tourist attractions in Hanoi as well as an orientation tour for visitors to get used to Vietnamese culture in the first few days after their arrival in Vietnam.
Departure : Daily guaranteed Duration : 5 days / 4 nights Minimum group size : 2pax / group Maximum group size : 8pax / group
Day 1: Hanoi arrival Arrive at Noi Bai international airport, welcome by your local tour guide and driver. Transfer to your hotel in the city center. Overnight at the proposed hotel
Day 2: Ha noi city tour (B) / JOINING TOUR Breakfast at the hotel. Visit Ho Chi Minh Complex, containing Ho ChiMinh's Mausoleum, the Presidential Palace, Ho Chi Minh's house on stilts and the one Pillar pagoda. Continue with the Temple of Literature , Vietnam 's first university, Hoan Kiem lake, Ngoc Son temple, Tran Quoc pagoda and Quan Thanh temple. Cyclo ride around the old quarter streets from Hang Dau to Hang Gai. Enjoy the water puppet show in the evening. Dinner on guest account. Overnight at the proposed hotel
Day 3: Hanoi - Halong Glory Cruise (B/L/D) http://www.halongglorycruise.com/
08h00: Pick up from your hotel in Hanoi. Drive to Halong City through the paddy fields in the Red River Delta. 10h00: Stopover on the way for a refreshment break 12h00: Arrive at Tuan Chau wharf – Break and photography time 12h30: Board Glory Cruises for departure. Welcome drink will be served 13h00: Lunch is served while cruising through the bay 15h30: Visit exciting Cua Van fishing village. The village is free of busy roads and streets, electric lights, houses and high rise buildings. Instead, there are only herds of little boats and rafts. You will have the chance to discover the traditional culture and customs of the fishermen. 16h30: Enjoy kayaking or swimming (if the weather permits). 17h00: Back on board and continue cruising to Drum Cave (Hang Trong) to dock. 19h00: Dinner is served. 21h00: Take some leisure time to enjoy chatting at the bar or enjoy some night fishing. Relax and spend a romantic night on Glory Cruise. Deluxe cabin Day 4: Halong - Hanoi (Brunch)
07.00: Coffee and tea will be served 08.00: Continue cruising 08h15: Visit splendid Sung Sot Cave 09h00: Check out and enjoy a fantastic cruise on the bay, passing Dinh Huong Island, fishing villages, Ga Choi Island, Dog Island and Sail Island. 09.30: Buffet brunch (breakfast/lunch)while cruising back through Halong Bay to the pier 11h30: Arrive at the pier. Time to saygoodbye to the crew. 12.00: Return from Halong to Hanoi. 14h00: Stop over in Dong Trieu town tovisit a ceramics workshop. 16.00: Arrive in Hanoi Overnight at the proposed hotel
Day 5: Hanoi departure (B) Breakfast at the hotel. Free until transfer to Noi Bai airport for departure.
Tour Price Includes:
- A/c private car for pick up, transfer from to the airport - AC bus for group tour (Hanoi city + Halong bay) - Escorted English speaking tour guide - English speaking tour guide on board - All entrance fees - Shared cruise on Glory junk in Ha Long Bay - Mineral water for the whole trip - Accommodation based on 2 guests sharing a Twin/Double room at the hotel - Meals as indicated in the program (B = Breakfast, L = Lunch; D = Dinner)
Tour price excludes: - International flight to/from Vietnam - Travel insurance - Drinks & other meals not mentioned in the program - Laundry & telephone fee at hotels - Vietnamese entry visa - Single supplement charge