Hermann Frey
Cao Dai and Cu Chi Tunnel Day Tour

We were booking the Cao Dai temple and Cu Chi tunnel tour for 26th of December 2011 on the Internet.
I had some correspondence with the sales executive (Ms. Hang Vo) before to get the booking right.
So we were eventually picked up at our hotel a bit outside but on the way. The pick up was sharp on time and the bus with reasonable comfort, although full.
Our friendly guide (unfortunately I'm not so sure about the name any more) could speak quite good English. He did a lot of efforts to explain backgrounds and history during the day.
Lunch was in a simple countryside restaurant but with good Vietnamese food.
The temple is a bit far but getting known to this tradition and attending lunchtime prayers gives the right contrast to the martial afternoon visit of Cu Chi.
At Cu Chi it is very interesting to learn what smart ideas the Vietcong implemented in order to cope with a technological superpower.
Of course, the Americans have done a lot of wrong things and therefore are still being perceived as the bad guys but in my opinion Vietnamese should learn more to differentiate the facts of the cold war.

Overall an enjoyable and good organized tour!

Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

Ms. Frances Ann Reid
Train Booking HCM - NT ( Oct ) / Ms. Frances Ann Reid

Thank you so much for your excellent service on my recent trip to Vietnam. I booked train tickets, an air ticket, a day tour and stays in 2 hotels with your company and everything went really well. The staff in the office in HCMC were really friendly and helpful and I will recommend TNK Travel to anyone heading to Vietnam, Warm regards, Frances Reid.

Linda Masters
Vietnam & Siem Riep

Dear Hang!

Pat & I want to say thankyou for your excellent organisation of our trip. We enjoyed it enormously.

Very best regards

Linda & Pat Masters

marianne Kant-Schaps
Mekong Delta tour 2 days/1night Aug 9th -10th 2011

Dear Luu Vo!

At the end of our Vietnam travel I would like to thank you very much for the organisation of our Mekong Delta tour, which was really a great pleasure for our family. It was also a pleasure to meet your local guide and to see so many interesting spots of your beautiful country.

Best regards, Marianne Kant

Kevin Mansfield
Dear Dzung.

Thank you for a very successful tour. The clients were very satisfied ! Mr Ky was excellent as was his assistant, Khan(?). The transport, accommodation, and the food provided was very good. Your staff support was outstanding and the organisation of the various stages went smoothly; a testament TNK travel.

I would like to change a few aspects of the itinerary for our proposed tours for next year. I will forward some ideas at a later stage.

We are currently determining our dates for next year and will let you know as soon as possible.

Sorry we missed catching up for a drink.

Kind Regards,

Kevin

Kevin Mansfield

Getaway Trekking

Rainer Passon
Tailormade trip to VIetnam & Cambodia

booked a tailormade trip Hanoi - Angkor Wat - Saigon with TNK; perfectly organised and all in all just great.

Go TNK !!

Ron & Myra Such
Thanks

We had a lot of dealings with Miss Hang Vo (TNK Travel) at De Tham Street, HCM City.
We found Miss Vo to be the best Agent we have come across in Vietnam. She was very helpful in every way and helped us with any problems we had.
We have travelled in Vietnam on 6 different occasions, and never had better service.
We recommend Miss Vo to anyone worldwide for any dealings you have in South East Asia..
We met her personally in HCM and found her to be very charming,
she is now a friend for life.

mp
Thanks

Dear Dzung,
 
I just had an e-mail from my friend Martin Purvis about his trip to Vietnam. He is absolutely delighted with all the work you did. Thanks for taking such good care of him. I'm not surprised. As I tell everyone, TNK is the best outfit in Vietnam! Martin says he is hoping to go to Cambodia on his next trip. Can you help in Cambodia?
Here is what Martin wrote about you:

"Our visit to Viet Nam was fantastically good, and I very much appreciate for your advice and assistance.  I never met Djung in person, but we spoke on the phone a few times, and his arrangements were all superb.  Even though we arrived two days late because of a travel snafu, he managed to rearrange all of our excursions.  He also arranged for us to have vegetarian food throughout our trip.  I would heartily recommend his organisation to anyone else."
 
Great work! Maybe you should put his comments on your website.

Please send us pictures of your new baby! Can you sleep through the night yet?
 
Thanks again for all you did for my friend.
 
All the best,
mp

Mr. Barry Gannon
ADAA Reunion and trip to Ha Noi
Danh

Just a short note to say thank you for your very professional services provided to the Australian Air Dispatch Association (ADAA) reunion in Saigon and the tours you arranged for us during the two weeks we were in Vietnam. The guides were very good and spoke good english which assisted us very much, they were very knowledgeable about the country and its people. Your charges for the services provided were very modest and much better than those offered by companies based here in Australia.

Should you require I am happy to post you a letter from the ADAA recommending your services to anyone who may be interested.

Again our thanks for your services they were excellent.

Barry Gannon