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What they say about us?

Andrea
Mekong Delta tour (Oct)/ Andrea

Dear Hang
Hello,

Just a quick email to say thank you for arranging this trip. We just got back and it was excellent.
I would recommend your service to my friends and colleagues.
Thank you,

Andrea

The Kane family
A wonderful experience with TNK travel (January 2009)

Our family of 4 just came back from first ever trip to Vietnam (18 days). We chose TNK Travel and it was a great trip. I wanted to thank TNK and to share our experience with future prospective travelers.

We started the planning almost a year ago. I must say we were hesitant at first and concerned about choosing a reliable travel agency. I read a lot on the internet (e.g. tripadvisor .com) before identifying a few prospective travel agencies. I then asked for an initial quote from my top 3 choices. TNK was the middle quote but what I liked about them was the level of detail in their initial proposal. I then looked at their guestbook and selected 17 people worldwide who recently travelled with them and emailed each of them to ask about their experience. Every single one of them responded and all were very positive about TNK. This made me comfortable with the idea of having to send money upfront to book a trip in an unknown country where I would have no recourse if dealing with an unethical company. With TNK, everyone assured me that once an itinerary is finalized, the company will do whatever is needed to deliver on its promises and to make it a pleasant experience, and they sure did in our case.

Over the following month, I exchanged several emails with Mr. Dsung Trinh, the Managing Director, to modify the original proposal based on my research about the sites we wanted to see. For example, we removed Sapa from the itinerary because the Northwest is quite cold in January, but added Phu Quoc Island instead. In the end, we agreed on a price for the revised itinerary, and I paid the customary 30% deposit by credit card (with a 3% fee). From that point-on, I dealt with Mr. Dac Dahn in their operations department who always promptly answered my numerous enquiries via email, and sent me hotel vouchers and e-tickets confirmation from air travel within Vietnam, as well as the invitation letter for the Visa. Fast forwarding to the end of the year when our trip began:

We landed roughly on schedule in Hochiminh on Dec. 31st in the evening and had to wait an hour or so (not ideal after a long flight from the U.S.) to get our visa on arrival ($25 per person in cash). Once we exited immigration and customs, our guide (J.J.) and driver were there to greet us with a sign bearing our name. They took us to our hotel. Because of the traffic, we ended up being in the center of the city near the cathedral at midnight, surrounded by thousands of motorcycles ringing their horns when the near year arrived (quite a cultural experience). From there on, the entire trip was very pleasant (I will post details on the hotels on tripadvisor.com). We visited Saigon (and stopped by the TNK office to pay the balance of the trip), the Mekong Delta, Phu Quoc, PanThiet/Mui Ne, Da Lat and Nha Trang by private van and boats with J.J. (who was excellent, paying attention all the time to what we liked and making sure we would always have it). We almost missed the speedboat from Rach Gia to Phu Quoc, because the itinerary was 30 minutes off. As a result, we couldn’t have a scheduled lunch, but TNK compensated us with an excellent previously unplanned dinner in Hue. J.J. ordered a van with more legroom when we returned from Phu Quoc to HCMC (we flew back), arranged for a small canoe to pick-us up and take us to our hotel in Cantho where we were stuck in traffic on the way to the ferry, etc…Then we flew to Danang and were greeted by our new guide Tui (Mr. Dac Dahn had kindly arranged for French speaking guides at the other locations at our request), and from there visited Hoi An, My Son and Hue, Tui was excellent as well, very knowledgeable and helped us solve an issue we had with a tailor-made suit. In Hoi An, the reservation was not a river view room, but after contacting Mr. Dac Dahn generously agreed to pay the difference and we were upgraded accordingly (we had insisted on 2 deluxe rooms with sea/river/lake views everywhere) and I had not noticed it was not the case at that location. We then flew to Hanoi which we visited with our last guide (Mr. Lan, who was OK but not as good as the first 2), and went from there to Halong Bay for a memorable 2-day cruise, then flew back to HCMC, stayed overnight near the airport and had an early morning flight back to the U.S. On returning to HCMC, no driver was there to greet us, we were told after we called the agency that he was stuck in traffic due to an accident. We took a taxi to the nearby hotel, and the driver who picked-us up in the morning for our return flight to the US. reimbursed us more than we had actually paid for the taxi. We didn’t have to pay a departure tax, it was apparently already included in our plane tickets.

Overall, a great trip thanks to the logistics, efficiency and professionalism of the TNK staff and agents. Food was excellent (though too copious for us, we always have festive lunch menus booked by TNK with 6 or 7 courses in nice restaurants (included in the price), nice buffet breakfasts in most hotels. The only problem (which is beyond TNK’s control) was insufficient hot water in many hotels for two people to take showers one after the other), a really bad road with big holes when exiting MuiNe to go to Da Lat and a third guide in the north who took us to a number of expensive stores along the road when we saw much cheaper prices elsewhere (we suspect he had a kick-back from these stores (but to his credit, he advised us to see the anthropology museum in Hanoi instead of a couple of extra pagodas, which we really enjoyed). Other than these minor opportunities for improvement, we had great hotel rooms with very nice views (important to us), good weather, good food, good guides and drivers (who seemed satisfied with the tips we gave them), and we were taken to all the places agreed-to on the itinerary. For those who do not feel adventurous enough to be on their own in Vietnam, we do strongly recommend TNK travel as an ideal, reasonably-priced solution. You can count on them for a memorable and pleasant trip. One final comment, although you can pay everything in Vietnam in US dollars or Euros, prices are cheaper if you pay in Dongs (local currency, FX at 17.3 VND/USD on the average during our trip, calculated at 15 by the stores if you pay in USD). Also a word of caution, Vietnam Airlines only allows 20 kg for a checked suitcase and 7 kg for a carry-on so travel light……

If you are thinking of going and have any question about our experience, don’t hesitate to contact me at dkane@mmm.com.

Our sincere thanks to MM. Trinh, Danh and the entire TNK staff for a wonderful trip. The Kane family (Austin, TX, USA)

Karen Vermey
Hello

Hello

 

I would like to thank you for the excellent service we received from your company on our trip to Vietnam. I also wish to thank Mr Huy for his service, local knowledge, willingness to please and for going out of his way to show us the beauty of Vietnam. We have enjoyed our time in Vietnam so much we are already looking into coming back. We credit the wonderful experience in Vietnam to Mr Huy because without him we would not have seen, understood or enjoyed our time in Ho Chi minh any where near as much. Again Thank you and we will be using your company whenever we travel to Vietnam.

 

Regards Karen Vermey
 

Steve and Jackie LaPlante
Vietnam package tour ( Dec 13th 2008 )

Hello Mr Danh and Mr Trinh
 
Just a short note to let you know that we are now safely back in Seoul after an extremely enjoyable, fascinating and relaxing 10 day tour of Vietnam.  The tour package exceeded our expectations in all respects: the guides were great, the accommodations were excellent, the tours fascinating (and the diving in Nha Trang was very good as well).
 
I would recommend this tour and TNK Travel to my colleagues without hesitation.
 
Thanks for your great work with this- I expect we will come back to Vietnam again soon.

Most sincerely- Steve LaPlante.

Janis LIndblom
Exciting Vietnam

We have recently returned from our third trip to Vietnam arranged once again by TNK Travel's staff, Luu Vo, Dac Danh and hosted by our wonderful guide "JJ" and excellent driver in HCMC and our great guide Quyen and terrific driver Thanh in Hanoi. All your staff are so reliable, helpful, courteous and informative. We always enjoy their company so much and really miss them when we have to part. Thank you so very much for another excellent holiday, great hotels and a wonderful tour. Each time we visit we include new locations and we will return again and will certainly use the services of TNK. Thank you also for the souvenir gift it is very thoughtful.

Kurt Ulrich
2 weeks Mekong delta tour and Phu Quoc island

Dear TNK Team, dear Luu vo

I visit in the last 2 years alone or with group tours many times Vietnam.
Last trip in 2007 I fund for the Mekong delta tour a tour operator in Phnom Penh and partner office in Chau Doc, Vietnam.
This tour was very cheap but!!! also very simple in service, accommodations, food and organization!
This year in February I had a group of 10 Swiss guests and I was happy to here from TNK travel agency in Saigon.
The secretary Luu vo was a great organizer and she send me quickly a package of a tour around the Mekong Delta during 2 weeks.
We had our private guide Mr. Ky, a friendly Vietnamese. He had doing for us the best job and he show us beautiful famous places away from the big tourist groups.

Two destinations was not so good standard and could be better for next time!
We would enjoy in Can Tho one night in homestay leaving but the bungalows was not only very old, there was not clean and during the night we had no water!
A similar situation we fund on the island Phu Quoc in the Tropical Resort. One of the nicest place so close to the beach under a lot of palm trees, but the quality of the bungalows was less then medium.

Anyway all of my guests enjoy this Vietnam trip and we can recommend TNK one of the best tour operator in Vietnam.

Thanks so much. Kutschi

Sarah Milsome
Flight booking ( 5/15/2007 )/ Ms. Milsome

I would just like to say thank you for organising our travel arrangements.

We had a wonderful time in Viet Nam and the accommodation was fabulous! Now it’s back to work to pay for the shopping we did!

Thanks very much

sarah

Patricia Rojas
Wonderful place

I am impressed. I was navigating and found this site. Beautiful pictures. I wil choose vietnam for vacations no doubt and recomend this page to my friends.

Kind Regards

Corrado Ariaudo & Carla Vidra
Dear Mr. Dzung Trinh

Dear Mr. Dzung Trinh and Mr Danh,

For the time been everything was absolutely fine and the assistance from your organization has been very professional. We will certanly advise our friends in Italy to address to TNK Travel for their holidays in VietNam.

Corrado Ariaudo & Carla Vidra

Kerry and Mal Morters
Mekong Delta Tour to Phnompenh ( Oct 28th 08 )

Dear Ms Nhu Y

My husband and I have now returned to New Zealand from our very memorable holiday in Vietnam and Cambodia. TNK booked the Mekong Tour to Phnom Penh for us and our tour guide was JJ. Our Mekong tour was wonderful, mostly due to JJ who looked after us so well in every way. JJ was a very professional, friendly and helpful guide.

We would be very grateful if you could forward this email to JJ's manager. We would highly recommend JJ as a tour guide for any foreign visitor to your country.

We would like to make one small suggestion about the tour. It would have been helpful to have the correct Cambodia Visa forms prior to our departure on the boat to Phnom Penh. Before our departure from New Zealand, we did download forms from the Cambodian Embassy web site - bu 
we did download forms from the Cambodian Embassy web site - but on the day, the Cambodian Customs required a different form.

The only other comment we would like to offer, and this has nothing to do with the TNK Mekong Tour itself, but we were very concerned about the terrible living condition for the two bears at the Crocodile Park. If you can provide any influence to help these bears, we are sure they would appreciate this.

Thank you TNK for a great tour.

Kerry and Mal Morters

 
Tourism Information Search: Hotel Travel
Vietnam Central Tours

The Central Tours in Vietnam - Vietnam Heritate Tours

Hue city - World HeritageComplex of Hue Monuments

The Hue complex is located approximately 100 km northwest of Danang, the largest commercial city in the middle region of Vietnam. The city is divided into old and new sections on either side of the Fon River, extending nearly 4 km in all directions. Although it has high temperatures and humidity (except during the dry season from November to April) with an average annual precipitation of 2,900 mm, the summer is not as oppressively humid as in Japan.

Hue, the ancient capital of Vietnam, is a city with a long cultural heritage unparalleled anywhere else in the country.

Hue city - World HeritageThe northern bank of the Perfume River contains the relics of palaces, constructed as an arc of defensive ramparts 11km in length. This valuable site comprises more than 100 architectural works from the Nguyen dynasty. Situated in the hills o¬n the southern bank of the Perfume River are the beautiful tombs of the Nguyen kings. Four of these tombs are particularly notable as their designs reflect the opinions, personalities and tastes of the emperors they incarcerate. They are the majestic Gia Long tomb, the imposing Minh Mang tomb, the poetic Tu Duc tomb and the magnificent Khai Dinh tomb.

Hue is also an important center of Buddhism. The city and its surrounding area still contain dozens of pagodas constructed more than 300 years ago.

The city is renowned for its traditional dishes and sophisticated handicrafts as well being the place where royal music is originated. Hue city - World Heritage

Hue still retains its original layout from the Middle Ages and therefore the whole city is in effect a vast and invaluable museum. The historical sites of Hue have been classified by the Vietnamese government as very precious property and in December 1993 Hue was recognized as a World Cultural Heritage Site by UNESCO.

World Heritage Site : The archaeological sites of Hue are the remains of the capital of Nguyen, the last Vietnamese dynasty that was prosperous from the early 19th to the mid 20th century. Although based on an architectural style from China, these structures incorporate both Baroque and traditional Vietnamese architecture. Now recognized for their historical and artistic value, they were included in the UNESCO World Heritage Site list in 1993.

Hoi An Ancient Town

Hoi An Ancient Town - World HeritageBrief Description : Hoi An Ancient Town is an exceptionally well-preserved example of a South-East Asian trading port dating from the 15th to the 19th century. Its buildings and its street plan reflect the influences, both indigenous and foreign, that have combined to produce this unique heritage site. 

Location : Hoi An is located approximately 30 km south of Danang, the fourth largest city in Vietnam, where the estuary of the Thu Bon River (the largest in Khannam Danang Province) flows into the East China Sea. Today, Hoi An port has a simple quay and the water is shallow. However, between the 16th and 18th centuries, the city was a prosperous international trading port and its seashore had a protective formation of sandbanks surrounding a bay, which provided a safe anchorage for ships in those days.

Hoi An Ancient Town - World HeritageThe name "Hoi An" refers both to the town and the surrounding community which includes several villages (xa). Present-day Hoi An consists of 6 villages (Ming Phuong, Hoi An, Kochai, Dong An, Zie Hom, Ho Hua) and the town of Hoi An.

The town of Hoi An is composed of 3 districts (phuong). These are divided into smaller units called khu, vuc, xa. There are also neighborhoods (to) which are the smallest units.

Outline of the Heritage : Hoi An, formerly called Fai Fo, was a port town used as a relay trading base for Southeast Asia. Wooden tradesmen's houses, Chinese merchants' club-houses , Emperor Kwang's Shrine, etc., stand along Kyanhou, running parallel with the Thu Bon River, and facing two streets: Nguyenchiminhkai and Nguyentaihok. It is supposed there was a Japanese town, similar to the o-ne in Ayutthaya,Thailand, between the 15th and 16th centuries, and Imari ceramic ware was discovered as evidence of the trading. Although the town has come to assume its present appearance since the latter half of the 18th century, the mixture of various cultures it embraces has been attracting a great number of tourists.

My Son Sanctuary

My Son - World HeritageBetween the 4th and 13th centuries a unique culture which owed its spiritual origins to Indian Hinduism developed on the coast of contemporary Viet Nam. This is graphically illustrated by the remains of a series of impressive tower-temples located in a dramatic site that was the religious and political capital of the Champa Kingdom.

A Masterpiece of Cham Architecture
A stark reminder of the destruction of the Vietnam war

My Son, located in Southern Vietnam, was a centre for spirituality and worship during the Champa Kingdom. The My Son Sanctuary, which exemplifies the height of Cham architectural achievement, is a large complex of religious monuments that comprised more than 70 structures; the vestiges of 25 of these structures remain today. The builders of My Son were the nobility of the Champa Kingdom who derived their cultural and spiritual influences almost exclusively from India. My Son - World HeritageThe Cham people worshiped the trinity of Brahma, Vishnu and Shiva, although Shiva was the central figure of worship for most people. Shiva was usually portrayed in one of two forms: as the figure of a man, and very often in his symbolic manifestation, the lingam, which was usually a stone embellished with incisions placed on a stone slab. The lingam represented both the cult of Shivaism and the divine authority Shiva bestowed upon the king. The Cham people erected monumental towers - the main component of Cham architectural design - to house the lingam. My Son was once a veritable forest of towers, many of which were destroyed by the ravages of time and war.

All of the Cham towers at My Son were built on square or rectangular foundations and comprised three parts: the tower base representing the world of humans, the tower body representing the world of spirits, and the tower head - usually built in the shape of a lotus - representing the realm between the two worlds. The structures were usually built of baked bricks and sandstone. 

My Son - World HeritageMost experts consider the main tower at My Son, dubbed A1 by archaeologists and researchers, a masterpiece of Cham architecture. Originally it spanned three storeys and reached a height of 24 metres. Inside, the walls were covered with reliefs; across from the entrance were reliefs depicting a dancing Shiva, on the first storey images of dancing females, and on the upper storeys elephants and lions were depicted. The tower is surrounded by six smaller towers. Unfortunately, tower A1 was severely damaged by US bombs in 1969. Apart from the main tower devoted to Shiva, there are numerous smaller towers and temples dedicated to the worship of lesser gods.

The archeological site of My Son represents the longest continuous occupation for religious purposes, not only of the Champa Kingdom but also within Southeast Asia as a whole. The site was inhabited from the 4th until the 15th century AD, far longer than any other Indian-influenced site in the region including the more famous sites of Angkor Wat in Cambodia, Borobudur in Indonesia, Pagan in Myanmar, and Ayutthaya in Thailand. However, this unique site is now in a state of significant disrepair and urgently requires conservation work.

Bach Ma National Park

Bach Ma National Pack - World HeritageBach Ma National Park is located in central Vietnam in the province of Thua Thien Hue, around 700 km south of the country's capital Hanoi and 1,000 km north of Ho Chi Minh City (Saigon). The national park covers an area of about 22,000 ha in the districts of Phu Loc and Nam Dong. It was created in 1991 to protect the centre of the last corridor of forest stretching from the South China Sea to the Annamite mountain range at the border with the Lao PDR. With steep mountains and dense forests, this area is home to a wide variety of animals and plants. At the base of the mountains there is tropical monsoon forest, with sub-tropical forest above 900m. There are species from both northern and southern Vietnam, and Bach Ma is recognized as one of the areas of Indochina with high biodiversity. Bach Ma mountain peak is the highest point in the park at 1,450 m above sea level and is only 18 km away from the coast.

Phong Nha - Ke Bang National Park

Phong Nha - Ke Bang National Pack - World HeritageViet Nam's Phong Nha-Ke Bang national park has been recognised as a world natural heritage site by the United Nations Educational, Scientific and Cultural Organisation (UNESCO). The park is now the fifth UNESCO recognised site in Vietnam after Ha Long Bay, the imperial city of Hue, the ancient quarter of Hoi An and the My Son historical site.

Phong Nha-Ke Bang national park, located to the north of the majestic Truong Son range in central Quang Binh province, is one of the world's two largest limestone regions. The over 200,000 ha of parkland includes beautiful limestone formations, grottoes and caves, and boasts lush forestland covering 95 percent of the park area.

The area is considered a paradise for researchers and explorers of grottoes and caves, and Vietnamese and British scientists have so far surveyed 20 with a total length of 70km. Of them, 17 are in the Phong Nha area and three in the Ke Bang area.

Phong Nha - Ke Bang National Pack - World HeritageThe Phong Nha cave itself which lends its name to the whole system is probably the most beautiful of all, containing many fascinating rock formations, enchanting visitors with evocative names such as Lion, Fairy Caves, Royal Court and Buddha.

Besides the grotto and cave systems, Phong Nha has some of the longest underground rivers, the largest caverns and passageways, the widest and prettiest sand banks, and the most astonishing rock formations in the world.

According to initial statistics, the primitive tropical forest in Phong Nha-Ke Bang houses 140 families, 427 branches, and 751 species of high-rated plants, of which 36 species are endangered and listed in the Viet Nam Red Book. The forest is also home to 32 sets, 98 families, 256 races and 381 species of four land backboned animals. Sixty-six animal species are listed in the Viet Nam Red Book and 23 other species in the World Red Book. In general, Phong Nha-Ke Bang's animals are more diverse than in other natural reserves and national parks.Phong Nha - Ke Bang National Pack - World Heritage

Phong Nha-Ke Bang also boasts dozens of mountain peaks of over 1,000 metres still unexplored by men and seen as ideal sites for activities like climbing and exploration. Worthy of note are Peak Co Rilata with a height of 1,128 m and Peak Co Preu, 1,213 m. Lying between these peaks are valleys which promise tourists exciting eco-tours.

In addition to the diversity in the ecosystem, Phong Nha-Ke Bang is home to archeological and historical relics, such as an ancient hieroglyphic script of the Cham ethnic minority, King Ham Nghi's base built for the resistance war against French colonialists in the late 19th century, and the Xuan Son ferry station, Ho Chi Minh Trail and Road 20 used during the US resistance war.

Central Quang Binh province has poured heavy investment into upgrading the Phong Nha-Ke Bang visitor site to turn it into a major tourist destination.

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