kmroberts
Thanks

To the management, TNK travel. (HCMC and Ha Noi)

Recently, I was one of a party of 4 people to visit Vietnam. Our bookings with your company were under the name of Mrs. Jane Rosemary Fowler & party. The "party" consisting of my wife and myself and Jane's husband, Barry.

Jane Fowler belongs to a group of Australian nurses who exchange places with Vietnamese nurses, in order to have an understanding of nursing conditions existing in both countries.

This was Jane's 2nd visit to Vietnam and we were to arrive at the end of her attachment and then go touring together. Jane, being "on-the-spot," was able to arrange hotel bookings for us and told us not to try and book any tours from Australia, as the nurses always used "An excellent local travel agent!" This being TNK!

Having now experienced the services provided by TNK, I must congratulate you on your organisation and agree that it is "Excellent" in all respects.

We enjoyed our tour to the Mekong Delta immensely,- with courier Dong.

The tour to Cau Dai and Cu Chi was just as good,- with courier "Slim Jim!"

In both cases, we were impressed to note that one of the girls from the office came out and stuck signs on the various buses' side windows,- telling which tour each bus was going on. This small touch made things much easier for couriers and passengers to sort themselves out. It is small touches like this that make a big difference to customers!

Special mention must be made of the service provided by Ms Nhu Y at HCMC office.

We had made a rough itinerary of where we wanted to go and what we wanted to see once we left HCMC and handed this to one of the girls in the office, she and 2 others looked at it and decided it needed someone with more experience and so we met Ms Nhu. She knew exactly what was needed and discussed everything with us and then told us to come back at 2:30pm to see the results of her labours! This was a Sunday and when we returned at 3pm, she was still hard at it. We later discovered, while talking to the office girls, that Ms Nhu was supposed to finish at 1pm! She was doing our itinerary and bookings in her own time and it was getting on for 5pm when we finished!!

Her hard work paid off, because everything went exactly to plan. She explained that not all tickets were on hand, but that everything we would need for onward travel would be e-mailed to us at the hotels she had booked for us. This worried us a bit initially, but it worked perfectly!!

She also explained that TNK's Ha Noi representative would contact us with tickets etc for our tours from Ha Noi and to Laos.

Mr Chung, at Ha Noi, came to our hotel. He went through our itinerary with us and made some excellent suggestions which we adopted with thanks. He said that we didn't want to be wandering around trying to get transport from the railway station at Lao Cai up to Sa Pa and he'd organise that and for the same taxy to collect us for the return trip later on. In due course, he escorted us to the station, led us to the train and our carriage and to our sleeping compartment. He would meet us at Ha Noi station on our return, take us back to our hotel for breakfast and make sure that our transport down to Ha Long arrived on time. When, a few days later, we arrived back from Ha Long, he came to our hotel and gave us our airline tickets for Laos and our vouchers for our hotels.

Both Ms Nhu and Mr Chung went above and beyond the normal course of duty to make our travels a smooth and hassle-free experience and we thank them for their efforts on our behalf.

You must be congratulated on your organisation as a whole. We hope that TNK remains a very successful business and does indeed look Towards the Next Millenium!!

Our regards. Mike and Kathleen Roberts. Corowa. Australia

Patricia Rojas
Wonderful place

I am impressed. I was navigating and found this site. Beautiful pictures. I wil choose vietnam for vacations no doubt and recomend this page to my friends.

Kind Regards

Terry Leach
Re: Mekong Delta and Cu Chi tunnel tour

Dear Luu Vo

we are now back in Australia with many wonderful memories of our exciting trip to Vietnam.We wish to thank you personally for assisting us and organizing 2 tours whilst we were in Siagon. The trip to Mekong delta was an absolute highlight,a wonderful,skillful driver,Mr Hung and a most informative and capable guide Huy enabled us to have many great experiences.

Also the lady at the front desk who assisted me in printing out our boarding passes for the next day flights to KL and Melbourne was wonderful and most cooperative. It all added up to a memorable experience which we have no hesitation in recommending to other travellers.
Many thanks and Kind regards to all at TNK Travel

Terry and Deirdre Leach

Chuck Valen
Thanks again for taking good care of us.

Mr. Trinh – I would like to thank you and the TNK staff for the great visit we had to Viet Nam.

Both Phi and Thanh were outstanding tour guides during our visits to My Tho, Saigon, Phan Thiet, Nha Trang, and Da Lat.

I will certainly refer my family and friends (mostly US veterans) to TNK for future travel requirements in Viet Nam.

Thanks again for taking good care of us.

Sincerely,

Chuck Valen

Erotik Deppo
Erotikdeppo.com Saglik Urunleri

www.tnktravelvietnam.com is a great web site where you can find really good and quality tours.

www.Erotikdeppo.com Friends

Anna Connery
Thanks

Dear Dzung Trinh

We have returned from our very enjoyable tour of Vietnam and I wanted to thank you for your assistance with our arrangements. All went very smoothly and all the people who helped us were very nice.

The hotels were all good with the exception of Hai Phong Hotel which was not very clean.

We changed to the Hoi An Beach Resort (instead of the Glory Hotel) before leaving HCMC and we really enjoyed that.

Thank you again for your help. I will recommend you to my friends.

Kind Regards

Anna Connery

Paul Allen
Tour

Hi,
My wife and i have just completed a trip of Vietnam and the Saigon part of our tour was run by TNK.i am full of praise for our guide and driver, Mr Loc and Mr Tung? and the way things were run by your company. Please feel free to use my name and e/mail as a reference. Many thanks and hope we can return in the future.
Paul

mp
Thanks

Dear Dzung,
 
I just had an e-mail from my friend Martin Purvis about his trip to Vietnam. He is absolutely delighted with all the work you did. Thanks for taking such good care of him. I'm not surprised. As I tell everyone, TNK is the best outfit in Vietnam! Martin says he is hoping to go to Cambodia on his next trip. Can you help in Cambodia?
Here is what Martin wrote about you:

"Our visit to Viet Nam was fantastically good, and I very much appreciate for your advice and assistance.  I never met Djung in person, but we spoke on the phone a few times, and his arrangements were all superb.  Even though we arrived two days late because of a travel snafu, he managed to rearrange all of our excursions.  He also arranged for us to have vegetarian food throughout our trip.  I would heartily recommend his organisation to anyone else."
 
Great work! Maybe you should put his comments on your website.

Please send us pictures of your new baby! Can you sleep through the night yet?
 
Thanks again for all you did for my friend.
 
All the best,
mp

Susan Cook
Thank you from Canada

Hello Ms. Luu Vo,

Our holiday would not have been possible without all your help in organizing our customized tour and by staying in touch via email with myself and my Australian friend with all your prompt details and assistance prior to our trip. Also, for personal and telephone contact during our holiday in Vietnam. You and your co-workers showed us that you are more than qualified to handle any situation that would arise for an international traveller.

Thank you Ms. Luu Vo, Ms. Kim Cuong, Mr. Quach Trong Thang, tour guides and drivers for opening the doors to the wonderful people in your beautiful country. I arrived home two days ago with fond memories, lots of photos and a life-changing experience.

We would like to acknowledge Mr. Quach Trong Thang as our number one tour guide in Vietnam. His command of the english language together with his thoughtful, personal and insightful little extras made our visit to Saigon, HCMC, Mekong Delta, DaLat and NTrang so pleasurable. He educated us, chased butterflies with our digital camera, treated us to coconut milk, coffee, persimmons, took photos, chose special menus, walked with us into a coffee plantation, showed us where to buy pumpkin seeds, took us to historical and religious sites, introduced us to the culture of the people through the markets and home based businesses, advised where to get a wonderful foot massage, while all the time paying attention to all our needs, including follow-up with long distance calls. I would recommend him without hesitation.

At the time of the flood in the central highlands we were so impressed with Ms. Kim Cuong s efficient and expedient assistance in changing flights and hotels. We would not have had this prompt service had we booked our tour from our home countries. Our hats off to you for providing this type of customer service to international travellers. The welcome signs and transfers to and from airports made our travel so much easier.

I would like to make mention of two other tour guides that stood above the rest. Mr. Co in Danang, was so patient and understanding and had a wonderful sense of humour. His personality shone. In spite of the flood and the re-arrangements he was totally available and supportive to us and put us at ease. Another guide, Mr. Do Xuan Hoa in Hanoi was also well spoken and an experienced tour guide. He took us to Halong Bay and tried to find a shower for us in the wee hours of the morning, bought us some fresh bread, took us kayaking and introduced us to many aspects of northern Vietnam with ease, grace and understanding. He is certainly the one to lead anyone on a trek or camping trip into Sapa with his years of experience with the northern tribes in the mountains.

The driver from Dalat to NTrang was very skilled and adept at handling the mountainous, muddy route with ease and professionalism. His name escapes me. The other drivers are to be credited for handling the many weather changes and surrounding bikes.

The three-star hotels you booked throughout the country were all better than expected except for the one in Sapa which I would suggest you remove from your list. It would hardly measure a zero star. You may wish to check out a new one named Chapas which we viewed. We understood the need for the hotel in Danang with the floods. The staff at that hotel were exceptional with their help. However, their hotel would not be in the same three-star category as all of the others. Most of the staff at all of the hotels were welcoming, helpful and accommodating.

To all of you, I would like to thank you for the wonderful customer service which you provided on our first visit to Vietnam. It is the biggest asset to your company.

I will happily recommend you and your staff and the above mentioned tour guides to any Canadian who plans to visit your country.

Kind regards and hugs,

Susan Cook
Box 127
Wynndel, British Columbia
Canada
V0B 2N0

Shaun McCree
Halong Bay - Huong Hai Junk

Went in middle of February 2008 when the weather was bitterly cold & misty. This was a real shame as everyone agreed it would have been a fabulous two days otherwise.